Privacy Policy

Last updated: October 2025

1. Introduction

LIFESKILLS & PATHWAYS FOR DISABILITY PTY LTD (ABN 59 686 796 789) (“we”, “our”, or “us”) is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, engage our administrative support services, or contact us regarding our training programs and partnerships.

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) to ensure your information is managed lawfully, fairly, and transparently.


2. Information We Collect

We may collect personal information such as:

  • Your name, phone number, and email address

  • Information about your Home Care Package, NDIS plan, or support needs

  • Details relating to your interest in our training programs or collaboration enquiries (including from RTOs and community partners)

  • Messages, forms, or feedback submitted through our website

  • Optional information you voluntarily provide to help us deliver our services effectively

We do not collect or store sensitive health or financial information unless you voluntarily provide it for the purpose of coordinating support, participation in a program, or communication with relevant providers.


3. How We Use Your Information

We use your personal information to:

  • Respond to your enquiries and provide the services or programs you request

  • Coordinate communication between clients, families, plan managers, and service providers (with consent)

  • Manage training program enquiries and collaboration discussions with RTOs or partners

  • Improve our service delivery, training materials, and website experience

  • Comply with our legal, reporting, or funding obligations

We will never sell, rent, or share your personal information with third parties for marketing purposes.


4. Storage and Security

Your personal information is securely stored using password-protected systems and reputable third-party platforms (such as our website host, email provider, and secure document storage tools).

We take reasonable precautions to protect your personal information from unauthorised access, misuse, disclosure, or loss.


5. Cookies and Analytics

Our website may use cookies and basic analytics tools to understand visitor behaviour and improve usability.
These tools do not personally identify you and are used only to enhance website performance and accessibility.


6. Access and Correction

You may request access to or correction of your personal information at any time.
If you believe that any information we hold about you is inaccurate, incomplete, or out of date, please contact us and we will update it promptly.


7. International Visitors (GDPR Notice)

While our services are primarily designed for Australian clients, visitors from outside Australia (including the EU or UK) may have additional privacy rights under the General Data Protection Regulation (GDPR).
By using our website or submitting your information, you consent to the collection and handling of your data in accordance with this Privacy Policy.


8. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or how we handle your personal information, please contact:

LIFESKILLS & PATHWAYS FOR DISABILITY PTY LTD
📧 admin@lifeskillsandpathways.com.au
📞 0431 727 659
📍 Perth, Western Australia


9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
The most recent version will always be available on our website.